Key Performance Indicators

Every department needs to develop key performance indicators to measure performance. IT is no exception. In fact, it is probably more important for IT to have a set of KPIs to show overall performance in the business. This supports the mission of IT to add value to the organiztion. For my department I have been [...]

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Freshman CIO – Transformation in 365 Days

I have reached the end of my one year as a freshman CIO. Having been in IT, managing projects and IT departments for the past 12 years those 3 letters in my title carries the burden of either succeeding or failing miserably. In my case, the last year has been a success. I was hired to guide [...]

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CIO Blogs for November 2010

Creating a vision by Don Lewis One CIO’s “lessons learned” in managing others by Peter Kretzman Is Project Management a skill or a technique? by Eric D. Brown Selfishness and The Paradox of Emotional Intelligence by Andy Blumenthal

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MIS Analysis Fundametals

The last few weeks I have been developing a roadmap for the remainder of the year. I am addressing issues related to strengthening the operational aspects of MIS and overall positioning the department to be strategic. In my opinion, MIS cannot be strategic with operational issues happening in the background. The departmental focus will be [...]

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An IT Steering Committee

Companies that have not emphasized IT in the business process suffer long-term issues where IT is not seen as a value driven department. One way to overcome this fact it to create an IT Steering Committee. The purpose of this governing group is to look at strategic initiatives and align them with overall business direction. [...]

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10 Skills Every CIO Should Know How To Do

What skills does a CIO need to have to be able to be considered well rounded? Here’s my lineup of essential skills. Did I leave anything out? Let me know? How to manage information How to reboot a server How to communicate in plain speak How to manage their staff How to negotiate with vendors [...]

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Blogs for October 2009

Here are some blog postings that I found interesting this month: Managing Tough Times in 2009 – Grinding it out by Lui Sieh Risk in IT by Mark Brewer Conventional wisdom that fails for IT by Peter Kretzman Good Service vs. Bad Service–A Lesson for IT by Don Lewis Poisonous Snakes, Sharp Knives, And Angry Natives – [...]

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Blogs for September 2009

Here are some blog posting that I found interesting this month: Cultural challenges and challenging cultures by A Pai Mei Guy e-Skills: Beyond Buzzword Bingo by Ade McCormack I am not Google – an email rant by Will Weider 4 CIO Priorities for 2010 (slideshow) by Chris Curran When are you “ready”? by Don Lewis Agility and [...]

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Blogs for August 2009

Here are some blogs that I found interesting this month: IT Management and Culture (in an Asian context) by Lui Sieh on A Bottom’s Up View From a Pai Mei (白眉) Guy e-Skills: IT Recruitment needs to change by Ade McCormack on IT Beacon Blog The CIO Role: One of Influence or Control? by Chris Curran on [...]

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Strategic Value of the CIO

Chief Executive Officer. Chief Operating Officer. Chief Financial Officer. Chief Information Officer? Information? I have always questioned that word (information) in the title. How does one manage information? Information is something you use and generally speaking, cannot be managed. And here lies the problem with the title. What is the strategic value of the position [...]

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Cost Cutting – CIO to CIO

During this recession, some companies are taking the position of cutting all costs and waiting for the economy to improve. The “hack and slash” philosophy of budget control, while this might improve the balance sheet in the short-term, it cannot position a company for growth when the economy recovers. IT has always been seen as a [...]

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