Leadership is a two-way street, loyalty up and loyalty down. Respect for one’s superiors; care for one’s crew. -Grace Murray Hopper
Loyalty, allegiance, fidelity are words that all imply a sense of duty or devoted attachment to one’s country, creed, family, friends, etc. Are people still loyal today – especially in the workplace?
I have been speaking to several managers recently, and they all mentioned that there seems to be a sense of a lack of loyalty in today’s workplace. Why should there be one? Corporate America has changed and has really changed over the last year – massive layoffs, cutbacks, unemployment, etc., etc. The camaraderie of co-workers and the belief one’s work was making a difference in the organization has gone by the wayside. People are working just to survive and are constantly worried about loosing their jobs. It becomes a stressful environment.
The question, “How do you build loyalty in today’s workplace?” The answer comes down to simple communication—both what you communicate and how you do it. Communicate in both directions, both up and down the chain of command — though it takes slightly different forms depending on which direction it’s focused. Communicate in real time, in person, and above all else be truthful.
In fact, the more you communicate with people, the more trusting and loyal they will be to you. Remember, your job as a manager is to ignite the passion of your staff. You cannot do that without communication.