A New York CIO

Ahh New York… There is no other city like it in the world.

I have been to cities all over the world but I consider New York home. There is an electricity that resonates from it and an excitement when you are in it.

I am a born and bred New Yorker. Born in Brooklyn, grew up in the burbs, worked in the city my entire professional career. There is more to being a New York CIO then knowing the best pizza joints or being able to curse like it is my first language.

Being a New York CIO means having to hustle every day.  New York CIOs are always on the go. Rushing from meeting to meeting; doing things at 100mph. There is no slow pace for us. We operate at light speed. We talk fast, think fast, work fast. Anything less and we are left behind. We are product of the environment we work in and live it. A city that is always on – 24×7. Going from uptown to downtown in a blink of an eye.

We are the CIOs that have survived blackouts, blizzards, protests, strikes of varying sorts and 9/11.  We tend to walk around with a little more gusto than those who have not experienced such events and can brag how we got through it. We wrote the book on disaster planning .

It is true, if you can make it here you really can make it anywhere….

CIO Blogs for July 2011

CIO BlogsReinvent Your Training Methods by Chris Curran

Available does not equal best by Eric D. Brown

Transitioning IT from a technical focus to a business focus by IT BS Watch

How to Kill Projects and Develop Agile Programs Part 1 by Isaac Sacolick

Free Answers From Google On How CIOs Can Be Better Managers  by Jim Anderson

CIO Blogs for January 2011

Better Communication: Technology Isn’t Always The Best Solution by Mike SchaffnerCIO Blogs

CIO as General Manager? by Mark Brewer

Can a CIO be successful without IT experience? Define your terms! by Peter Kretzman

Four Models for success for the CTO / CIO- CTOVision by Eric Brown

Why CIOs Need Management Power Maps To Get Anything Done by Jim Anderson

How To Cope When The Boss Is A Bully by Andy Blumenthal

CIO Blogs for December 2010

Lessons from Old Backups by Mark BrewerCIO Blogs

Wikileaks Positive Side Effect for IT by Mike Schaffner

Predictions 2011 by Peter Birley

Holy Grail of IT, Operating Expense vs Capital Investment by Oh I See (CIO Inverted)

One CIO’s “lessons learned” in managing others by Peter Kretzman

Which IT project comes first – Legacy or Sexy? by Eric Brown

500 Meetings a Day by John D. Halamka

3 Skills That Most CIOs Are Missing by Jim Anderson

IT Staff to End User Ratio

Is there a rule of thumb for the number of IT staff to the number of end users? No.

No two companies are the same. If that were the case there would be a hard and fast rule we all would follow.  So comparing the ratios of man to machine will not determine the correct ratio. IT staffing ratios might come into play in larger companies. Efficiencies of scale coupled with segregation of job responsibilities allow larger companies to trend those ratios to some pretty high numbers. But even in these cases I would be cautious.

Take a step back and ask the following questions:

  • How many systems do you need to manage?
  • How many customized systems do you need to manage?
  • Is your business complex?
  • What is the geographic structure of your business and locations?
  • Do you have a standard operating environment in place?
  • What is the level of your infrastructure (laptops/ pcs/ servers/ printers/ backuptools, connectivity ) etc?
  • What is management’s approach, how much support do they want and in what time frame?
  • How many help desk calls are you receiving?
  • Are the help desk calls emergencies, regular maintenance, user errors?
  • Are help desk calls occurring 24×7?
  • Is there adequate backup to the handle workload when staff are sick, on vacation, etc?

Your answers above will determine the adequate number of IT staff to support your business environment.

CIO Blogs for September 2010

Technology to the rescue! (or not) by Don LewisCIO Blogs

What’s wrong with today’s IT? by Eric D. Brown

Why IT Must Embrace Facebook, Twitter, iPhone by Mike Schaffner

Another variation for the CIO (Chief Imagination Officer) by Oh I See (CIO Inverted)

100 Days as CIO; A Retrospective by Isaac Sacolick

Why Do None Of The Other Kids Want To Play With The CIO? by Jim Anderson

CIO Blogs from August 2010

Becoming a CIO – Current Thinking for IT Leaders by Scott Booher   CIO Blogs

Countering a disturbing bandwagon: rich vs. poor IT organizations by Peter Kretzman

The diminishing role of IT and the CIO(?) by Eric D. Brown

Strategic or Operational, the choice is yours! by Oh I See (CIO Inverted)